Welcome to Hair to Glow (“we,” “our,” “us”). By accessing or using our website [www.hairtoglow.com] (the “Website”), purchasing our products, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using the Website or engaging with our services. If you do not agree with these terms, you should not access or use the Website or our services.
1. Acceptance of Terms
By accessing or using the Website, you agree to be bound by these Terms and Conditions and any other policies referenced herein or available on the Website, including but not limited to our Privacy Policy. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of the Website after any changes indicates your acceptance of the updated terms.
2. Eligibility
You must be at least 18 years of age to use the Website or purchase products from Hair to Glow. By using the Website, you represent that you meet this age requirement. If you are under 18, you may only use our services under the supervision of a parent or legal guardian who agrees to be bound by these Terms and Conditions.
3. Account Registration
To access certain features of the Website or make purchases, you may be required to create an account. When registering an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. If you believe your account has been compromised, you must notify us immediately at [insert contact email].
We reserve the right to suspend or terminate your account at our discretion, including for violations of these Terms and Conditions or any unlawful behavior.
4. Products and Services
A. Product Descriptions
We strive to display our products and services accurately on the Website, including descriptions, pricing, and availability. However, we cannot guarantee that all information is complete, accurate, or up-to-date at all times. In the event of an error in product descriptions or pricing, we reserve the right to correct the error and cancel any affected orders.
B. Product Availability
All products and services offered on the Website are subject to availability. We reserve the right to limit the quantities of any products or services we offer and to discontinue any product or service at any time without prior notice.
C. Pricing and Payments
All prices listed on the Website are in [insert currency] and are subject to change without notice. We strive to ensure the accuracy of all pricing information but reserve the right to correct any errors. If a pricing error occurs, we may cancel any orders placed at the incorrect price, even if the order has been confirmed.
Payment for products or services must be made using a valid credit or debit card, or any other accepted payment method at the time of purchase. By providing your payment information, you authorize us to charge your account for the total amount of your order.
D. Shipping and Delivery
We offer various shipping options depending on your location. Shipping costs and estimated delivery times will be provided at checkout. All delivery times are estimates and may vary based on factors outside of our control, such as carrier delays or customs processing. We are not responsible for any delays or damages that occur during shipping.
Ownership of and risk in the products you order transfers to you when the products are delivered to the address you provided during the checkout process.
E. Returns and Refunds
Our return and refund policies are governed by the terms outlined on our Returns and Refunds page. You may return eligible products within the specified return window for a refund or exchange, subject to certain conditions. We reserve the right to deny returns or refunds if the products have been used, damaged, or are no longer in their original packaging.
5. User Conduct
By using the Website, you agree to:
- Comply with all applicable laws and regulations when using our Website and services.
- Provide accurate and truthful information when registering an account or making a purchase.
- Use the Website for lawful purposes only and refrain from engaging in any fraudulent, harmful, or unauthorized activities.
You further agree that you will not:
- Attempt to interfere with the operation of the Website, including introducing viruses, hacking, or other malicious code.
- Use any automated systems, such as bots or scrapers, to access the Website.
- Use the Website for any illegal, unauthorized, or harmful purposes, such as distributing spam, engaging in fraud, or violating the intellectual property rights of others.
- Misrepresent your identity or affiliation with any person or entity.
6. Intellectual Property Rights
A. Ownership of Content
All content on the Website, including but not limited to text, graphics, logos, images, videos, product descriptions, and software, is the property of Hair to Glow or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, distribute, or exploit any content from the Website without our prior written consent.
B. Trademarks
The trademarks, logos, and service marks (“Marks”) displayed on the Website are the property of Hair to Glow or their respective owners. You may not use any Marks without our express written permission or the permission of the owner of the relevant Mark.
7. Third-Party Links and Content
Our Website may contain links to third-party websites or services that are not owned or controlled by Hair to Glow. These links are provided for your convenience only, and we are not responsible for the content, privacy practices, or terms and conditions of these third-party sites. We encourage you to review the policies of any third-party sites you visit.
By accessing third-party content or services through our Website, you do so at your own risk.
8. Disclaimer of Warranties
The Website and all products and services provided by Hair to Glow are offered on an “as-is” and “as-available” basis. We make no representations or warranties of any kind, express or implied, regarding the Website, products, or services, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, or accuracy.
We do not guarantee that the Website will be uninterrupted, error-free, secure, or free from viruses or other harmful components. You acknowledge that your use of the Website is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Hair to Glow and its officers, directors, employees, affiliates, and agents will not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Website, products, or services, even if we have been advised of the possibility of such damages.
This includes, without limitation, damages for loss of profits, revenue, data, or use, or for any errors or omissions in the operation of the Website, products, or services.
In jurisdictions where limitations of liability are not allowed, our liability will be limited to the greatest extent permitted by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless Hair to Glow and its affiliates, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Website, violation of these Terms and Conditions, or violation of any rights of another party.
11. Termination
We reserve the right to terminate or suspend your access to the Website, your account, or any related services at our discretion, without prior notice, for any reason, including but not limited to violations of these Terms and Conditions or any applicable law. Upon termination, you must immediately cease all use of the Website and destroy any materials you have obtained from the Website.
12. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms and Conditions, the Website, or our services shall be resolved through binding arbitration conducted in accordance with the rules of [Insert Arbitration Organization] in [Insert Location].
You agree to waive any right to a trial by jury or to participate in a class action lawsuit.
13. Severability
If any provision of these Terms and Conditions is found to be unlawful, void, or unenforceable, that provision will be deemed severable from the remaining provisions and will not affect the validity and enforceability of the other provisions.
14. Entire Agreement
These Terms and Conditions, along with any other policies or legal notices published by Hair to Glow on the Website, constitute the entire agreement between you and us regarding your use of the Website, products, and services. Any prior agreements or communications, whether written or oral, are superseded by these Terms and Conditions.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us:
- Email: jessica [@] hairtoglow.com